Archive: Borrower Experience

In this session, you’ll learn how to create a borrower-centric organization that builds loyalty and develops lifelong customers.

Mortgage Cadence's integration with Finicity’s Verification of Assets solution, enables clients to streamline and accelerate the loan process by generating a verification report with a single click, shaving up to six days off the traditional closing timeline.

Mortgage Cadence's user conference, Ascent, aims to improve Borrower Experience with lenders & best-in-class service providers. In April, a group of top lenders and best in class service providers from all over the country traveled to The Broadmoor in Colorado Springs to attend Mortgage Cadence’s annual user conference, Ascent, with the common goal of improving […]

A highly personalized borrower experience that is fast, simple, transparent and secure across all channels, both online and offline, is a universal want of all borrowers.

Mortgage Cadence's Collaboration Center product was voted one of the top four demos of the Digital Mortgage Conference.

When it comes to technology and the mortgage industry, change is the name of the game. Technology has enabled automation, which has led to borrowers expecting around the clock accessibility. On today’s episode of LendTech Live, Michael Hammond, President of Nexlevel Advisors, shares his depth of knowledge in the lending industry and details how exceeding […]

It’s easy to translate that into education regardless of whether it’s face-to-face or through automation.

One of the 5 key metrics to monitor if you're looking to increase your profitability in mortgage lending is your Pull Through rate.

By: Jim Rosen, "What's a Digital Mortgage, Really?," for Tomorrow's Mortgage Executive Every mortgage publication these days either has an article about, a quote mentioning, or an advertisement declaiming the virtues of digital mortgage lending. For the moment, abandon all logic and surrender to the hype. This might have you believe offering digital mortgages will […]

The Borrower Center is a cornerstone of Mortgage Cadence’s cloud-based technology, providing a highly secure, always-on-and-available-everywhere capability to help guide borrowers and lenders through the mortgage origination cycle.

Mortgage Cadence's Jacob Petersen, EVP of Client Solutions, outlines the steps you should be taking to ensure your customer-facing teams provide best-in-class service.

"The population interested in housing continues to grow, showing that the American Dream of owning a home remains as strong as ever. So why does housing, and the mortgage business, continue to disappoint?"

By: Dan Green for CUInsight My wife and I recently closed on our eighth (and hopefully last) home purchase. This purchase, combined with the places we’ve rented, brings our total address count to about fourteen in just thirty years. That’s more than enough for a lifetime! While this may be our last home, it is […]

NEW YORK; October 15, 2015 – BBVA Compass has deployed an end-to-end mortgage software suite from Accenture (NYSE: ACN) to streamline the bank’s real estate lending operations and enable borrowers with digital tools to apply for and track loans. BBVA Compass is using Accenture Mortgage Cadence’s Enterprise Lending, Borrower, Imaging and Document Center software to […]

By: Jake Petersen for Today's Lending Insights Every organization strives to serve its customers at a world-class level; however, taking customer service past the concept of a “help desk” is often an afterthought. Most companies view support as something similar to the 1990s Maytag commercials, where the lonely repairman is waiting for someone to call […]