There’s a new cadence in mortgage origination technology. 

The new Mortgage Cadence Platform (MCP), designed to deliver an exceptional user experience throughout the entire mortgage lending life cycle, across all channels and products.

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Flexible. Modern. Complete.

Mortgage Cadence is uniquely positioned to deliver a comprehensive, end-to-end single loan origination system, while highly scalable with a configurable, open architecture to meet the needs of your business. 

CLOUD BASED

    • SaaS delivered platform hosted in the public cloud.
    • Real-time monitoring, and automation around QA and deployments.
    • Best-in-class data security.
    • Suite of cloud native analytics tools.   

AUTOMATION

    • ACE, our proprietary workflow and automation engine enables:
      • Workflow Collections, plus real-time multi-user access on every loan.
      • Concurrent, automated work.
      • Dual AUS submission.
      • Compliance automation.

API-CENTRIC

    • GraphQL API surface layer, invented by Facebook.
    • Modern interaction protocol enables you to easily connect to third party services.
    • Offers flexibility to integrate to other systems to extend your technology strategy.
 

The flexibility to support all products & channels:

Our borrower portal is the industry’s leading digital point-of-sale solution offered in a single loan origination system. By delivering an inviting online, mobile responsive experience, borrowers can easily complete applications, securely upload documents, eSign and order services with clear and transparent dashboards for real-time status updates.

The Mortgage Cadence Platform affords retail lenders the flexibility and efficiency they need to seamlessly manufacture and sell loans.  Our Loan Officer experience with mobile ready origination tools, our best-in-class technology delivers a seamless experience to your consumers and significant productivity gains to your business.

The Mortgage Cadence Platform origination portal provides all the tools your Brokers need to efficiently originate and submit loans, manage their pipeline, and communicate effectively with lenders. With specific workflow and automation, MCP increases your velocity and improves quality while delivering a streamlined, modern user experience.

With specific workflow and tools that deliver ease of shopping, seamless loan submission, and tools that provide improved transparency into the process, MCP is designed to deliver your Third Party Originators an exceptional seller experience. 

Modern Design. Unique User Experiences.

From our leading borrower point-of-sale, through closing collaboration tools, the Mortgage Cadence Platform reduces your technology stack and streamlines processes to drive higher productivity. Designed with each user experience in mind, lenders are enabled to work more efficiently, leveraging automation and workflow tools that enable an excellent borrower, sales and operational user experience. 

A complete, single system of record from lead to loan.

From borrower to post-closer, a single system with tailored experiences designed for each role.

HTML5, browser agnostic, mobile responsive design.

Dynamic workflow presents your team with just the information and screens they need to close the loan quickly, efficiently and accurately. 

Allow the latest technology to do the hard work for you.

Accelerate your initial disclosures, appraisals, and closing documents.

Proprietary PPE, use alone or in combination with Optimal Blue integration.

Securely exchange data, documents and discussions in real-time, eliminating email.

Leading analytics tools deliver real-time access to the key metrics and dashboards for everyone on your team.

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SIX YEARS OF BENCHMARKING

The five metrics that help our clients become powerful lending teams.

Our six-year benchmarking study highlights the work Mortgage Cadence has done to guide our clients into rethinking the way they lend. We study our high performers and share their best practices with our clients so that they too can move into higher profitability.    Regardless of size or type, these KPIs provide a baseline for productive conversations about product mix, marketing strategies and operational fine-tuning. We’ve studied not just the results, but the strategies that drive those results.

Here is the great news, these teams are just like yours and everything they are doing is duplicable. 

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Productivity

Arguably the most important of the 5 KPIs, Productivity measures how effective a loan team is. More specifically, it measures the number of closed loans per employee per month. This tracks efficiencies between people, process and technology.

Why it matters

Because 55% of the Cost-to-Close is labor, striving for the highest number of closed loans per employee per month delivers the lowest possible Cost-to-Close. Doubling productivity predictably halves a lender’s Cost-to-Close. (This is VERY good for your bottom line profits).

Velocity

Velocity measures how fast a team is closing a loan from the time a loan passes through an automated underwriting system until the day it closes. This metric is key for identifying gaps and bottlenecks in your workflows.

Why it matters

According to JD Power & Associates, there is a direct correlation between speed to close and borrower satisfaction. Simple economics here: the faster you close a loan, the more money you make. Despite external factors beyond your control that may delay a close, many lenders are duplicating manual processes where technology should be doing the work.

Pull Through

Measures how many loan applications that were submitted actually closed. Our 2018 Borrower Survey tells us that 50% of borrowers applied to more than one lender. Our high performing lenders close between 68% and 94% of applications using a couple tactics and tools that keep borrowers from considering other lenders.

Why it matters

If you're looking to better understand lost opportunity costs, your Pull Through Rate is the one metric to watch every month. A low Pull-Through suggests that there is an opportunity to improve borrower nurturing.

Borrower Share

Your Borrower Share measures how many of your total customers are actually borrowing from you. The low hanging fruit to increasing your profitability is to sell to your existing customers who are in other products. Collaboration with your marketing team is essential for increased Borrower Share.

Why it matters

This is a powerful indicator of how well you have built brand equity with your existing customers. As we move out of a refi market and into a purchase market, a revitalized strategy for upselling and cross selling to customers who already know, like and trust is the fastest way to profits.

Cost-to-Close

Your Cost-to-Close is a calculation that assesses all of the operational costs that go into closing a loan. When your team, their process and the technology are working together, your costs predictably go down because your team can handle more volume.

Why it matters

This is the big daddy KPI as it helps the lender track profitability and enables you to make important decisions around how your people work, the process or workflows that they are using and future investments in technology.

REAL RESULTS

Our Customers Get Results

75% of Mortgage Cadence clients outperform the MBA Productivity average of 1.9 loans per team, per month. 

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“One of the exciting things about Mortgage Cadence is that they are comprehensive. You’ve got all your integrations and partners right there together. They make it totally seamless!”
Jeanette McWilliams
Residential Lending Trainer & System Admin, First Federal Bank of Florida

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