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The industry ideas, tips, and trends we're currently musing on

The InfoSec Disconnect in Financial Services

Cybersecurity is increasingly critical for companies, yet there's often a disconnect between spending and actual risk.

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Recent highlights

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The InfoSec Disconnect in Financial Services

Cybersecurity is increasingly critical for companies, yet there's often a disconnect between spending and actual risk.

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The Power of Strong Lender/Vendor Partnerships

In the home finance industry, strong lender/vendor partnerships are essential, while the wrong partnership can complicate operations.

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Making Key Staffing Decisions for Compliance

Building an effective compliance team for a successful lending business involves individuals with mortgage industry experience, technological proficiency, and a balanced mindset.

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Getting Excited for Cybersecurity

Agile methodologies and cybersecurity practices enhance business goals by optimizing workflows and promoting a positive security mindset.

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What Makes a Great Conference? Questions.

When attending industry events, participants find the most value when they actively engage with presenters by asking specific questions.

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Making Decisions at the Speed of Technology

Delivering tech solutions in financial services takes time, but AI advancements now speed up development and deployment

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The Importance of Strategic Testing Alignment

Effective software testing prioritizes aligning QA teams with end users to ensure software meets expectations,

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Empathy: A Powerful Tool for Customer Success

Empathy is key to customer service, enabling professionals to effectively support and understand customers' needs.

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Implementing Technology in an Election Year

The mortgage industry advises lenders to be prepared during an election year, emphasizing the need for proactive planning during economic uncertainties.

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Facing Adversity to Ensure Security

Threats and sales commission lawsuits facing mortgage technology firms drive investments in cybersecurity and technology training.

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Preparing for a Certain Future

Mortgage executives must navigate unpredictable market cycles, especially interest rate fluctuations, by leveraging outsourcing partnerships.

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Connecting Sales and Marketing Teams

Aligning sales and marketing is essential to ensure both teams share goals, messaging, and effectively target customers.

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When a Business is Just a Product

Reverse mortgage lending has evolved into a product offering, enabling lenders to better address the needs of a broader range of borrowers.

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A Rising Tide for Reverse Mortgage Lenders

Any lender can delve into reverse mortgages, indicating a shifting landscape where both senior homeowners and lenders stand to gain

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Effective Marketing in a Noisy Marketplace

In a crowded market, there are ways to make your messages stand out from your competitors by leveraging these strategies.

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Simplifying Cybersecurity

Cyber threats are a constant concern, but with Mortgage Cadence, lenders can take proactive steps to safeguard their networks.

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The Coming Evolution in Reverse Mortgage Product

As lenders continue to search for new sources of revenue, new reverse mortgage products offer significant benefits.

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Getting the Most Out of Existing Tech Investments

A strategic approach to a lender’s business is through acquiring new technologies and harnessing the full potential of existing investments.

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Cybersecurity Starts at the Top and Impacts All

Amidst a surge in data breaches, it's important to have cybersecurity that extends from leadership commitment through the entire company.

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Home Equity Lending: An Opportunity in 2024

Lenders should consider enhancing their technology infrastructure to facilitate seamless home equity lending workflows in 2024 and beyond.

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The Technology Partner Lenders Need Now

Lenders need a technology partner capable of assuming a strategic role, guiding their approach to navigate the future market landscape.

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Lenders Seeking Answers to Important Questions

What questions are lenders asking us to gauge our capabilities as a technology partner?

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An Exciting Year Ahead

The plans we have for the Mortgage Cadence Platform (MCP) are plenty of reason to get excited as we enter the new year.

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Ginnie Mae Confirms Support for Reverse

Mortgage lenders are seeking out new avenues to generate revenue by investigating reverse mortgage lending.

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Insight the Industry Needs Now

How can data produce a view of the industry from a high level, but can also be used to drill down to the performance of specific lenders?

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FHA Moves to Offer Reverse Borrowers Options

FHA adjusts to the evolving housing market and aims to attract lenders to explore reverse mortgages as an avenue for expansion and innovation.

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The Advantage Depositories Have Now

Depositories have a definitive advantage in a market where finding new customers is the key to driving more business.

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The Challenge IMBs Must Overcome in 2024

Independent Mortgage Banks (IMBs) are grappling with a shift from successful refinance to a challenging purchase money market.

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Big Lenders Return to Reverse Mortgage Show

After conversations at a recent reverse mortgage show, a common goal emerged: increase loan volumes through the introduction of new products.

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How AI is Making Us Think Differently

As AI-powered tools continue to move into the mortgage business, lenders should learn how to ask questions to make new technologies work.

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The Real Benefit of AI in Mortgage

The power of artificial intelligence is in the use case and the willingness of the lender to use it.

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The Best Defense Against Buyback Requests

It’s important that lenders also look internally for ways to defend against loan buyback requests.

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Efficiency: The Critical Metric for Mortgage Lenders

Efficiency is a critical concern for lenders, who are seeking to enhance it by adopting advanced technology solutions.

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Finding Your Guide in an AI-Powered World

AI is here and ready to be used today, but finding the right technological partner to guide you through these changes is vital.

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Innovation is a Team Sport

How do lenders assess whether their partners are capable of supporting them in their pursuit of technological innovation?

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Reverse Mortgages Right for a Changing Market

What should leaders do to prepare for meeting the needs of the growing senior population and remain competitive in the market?

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The Blending of Forward and Reverse Mortgage Sales Teams

The blending of forward and reverse sales teams brings both new opportunities and some understandable resistance.

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Back to Basics
A History of Fannie Mae and Freddie Mac

Understanding the history of GSEs, Fannie Mae and Freddie Mac, and how they play a role in the mortgage industry today.

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Making Survival Decisions in Times of Crisis

With high interest rates, the decisions that lenders make can determine whether they succeed or leave the business.

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The Mortgage Industry’s Next Winning Strategy

Mortgage lenders compete in a business that is both simple and complex, which means we often have different approaches.

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Back to Basics
What is a GSE? What is Their Relationship With Mortgage Lending?

Understanding what a government-sponsored enterprise (GSE) is, and what their relationship with mortgage lending is.

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Trends for Senior Homeowners Point to Reverse Mortgage Opportunity

There are two big trends that are driving more older homeowners to loan products: rising consumer prices and and aging American population.

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Back to Basics
Reverse Mortgages

Understanding what a reverse mortgage is, and learning who qualifies for this opportunity and why they do.

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AI is Coming, but it’s Not What You Think

Artificial intelligence (AI) creates improvement in experience for both consumers and those delivering the service.

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Back to Basics
What is a Mortgage POS? How Does it Differ from an LOS?

Understanding the key differences between a mortgage POS and a mortgage LOS, and when to use each solution.

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Clearing Obstacles to Get Better Technology

What obstacles are lenders facing when it comes to technology, and how can they overcome them to create a stronger business?

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Choosing the Right Partner in a Crisis

Why should lenders try to find a partner who has a view of the entire loan origination landscape, and how does it create more opportunity?

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AI’s Superpower: Allowing Human Redeployment

What can AI offer our industry, and why should lenders take advantage of it?

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The Mortgage Industry’s Low-Hanging AI Fruit

Despite all the technology lenders have deployed over the past three decades, mortgage's are still pretty behind.

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Building a Bridge from One Side of the Mortgage Business to the Other

We are witnessing a shift, with technology connecting the forward and reverse mortgage industry and professional loan officers.

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The Technology That Puts Lenders in Control

Lenders need two things to take control of their business. Creating the workflows they want, and the ability to customize their experience.

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