Archive: Borrower Experience

While there is no perfect formula for nurturing real estate agents, our survey does provide a glimpse into what makes them tick.

PERSON OF THE WEEK: Trevor Gauthier is managing director of Accenture Mortgage Cadence, a provider of loan origination software. MortgageOrb recently interviewed Gauthier to learn more about how the company has been dealing with the implementation of the Consumer Financial Protection Bureau's new TILA-RESPA Integrated Disclosure rules (TRID) and how technology will continue to reshape […]

If you keep these perennial borrowers happy, they are more than likely to come back the next time they find their next investment property or home.

Today’s millennial borrowers demand transparency; it is no longer acceptable to keep your borrowers in the dark and expect them to be agreeable.

By: Dan Green for Tomorrow's Mortgage Executive The Consumer Financial Protection Bureau (CFPB) released “Leveraging Technology to Empower Consumers at Closing” on August 5, 2015. This is an eagerly anticipated report covering the eClosing Pilot project the CFPB conducted with a group of lenders and mortgage technologists during the first four months of this year. […]

By: Dan Green for CBInsight Last month we introduced part one of vintage strategies with the idea of providing mortgage lenders five ideas for a successful new year. Part one provided the first two strategies. Part two presents the remaining three. In January’s article, we discussed the importance of recognizing market differences. There are many, […]

By: Dan Green for CBInsight Each year brings new opportunities for a fresh start. New resolutions. New goals. New tactics for success. Have you looked beyond your personal goals and thought about what new strategies you will establish this year to amplify your business objectives? With 2014’s shift to purchase lending, we are likely to […]