DFCU partners with Mortgage Cadence to streamline operations, enhance borrower experience, and align a growing team on future-ready technology.
Denver; MAY 15, 2025 – Mortgage Cadence, an Accenture (NYSE: ACN) company, announces today that DFCU Financial has signed to implement MCP Essentials, the company’s latest innovation designed to modernize lending operations and deliver a more seamless, intuitive borrower experience.
This marks a key milestone for DFCU Financial, whose team has long anticipated the move to a next-generation platform that aligns with their commitment to efficiency, growth, and member service.
“What excites us most is the new technology and upgrades MCP Essentials brings,” said Dawn Denmark, VP, Mortgage Operations Manager at DFCU Financial. “It’s more than a system change—it’s a culture shift. It gives us a unique opportunity to train everyone on the same platform, aligned from day one, and positioned to maximize efficiency and elevate our borrower experience.”
MCP Essentials offers a smarter, simpler way to manage the lending process—from application to close. The platform enhances team collaboration, improves borrower engagement, and helps streamline documentation and communication. With better visibility into performance metrics and daily workflows, DFCU Financial is positioned to drive stronger team alignment and deliver faster, more personalized service to its members.
“MCP Essentials was built to give lenders the tools they need to work smarter, train faster, and deliver the kind of borrower experience modern members expect,” said Ryan Varner, Head of Client Success at Mortgage Cadence. “We’re proud to support DFCU Financial as they prepare to unlock the full potential of this platform.”
As DFCU Financial begins this next chapter, MCP Essentials will play a central role in helping them build a scalable, efficient, and member-centric lending experience for the future.
Mortgage Cadence delivers the industry’s most complete, modern, cloud-based digital lending platform designed to provide an exceptional user experience throughout the entire mortgage lending life cycle, across all channels and products. With two distinct platform offerings and a leading borrower point-of-sale through closing collaboration tools, the end-to-end platform is both complete and configurable offering an open architecture designed to meet the needs of today’s lenders. The platform enables lenders to work more efficiently, leveraging automation and workflow tools that deliver an excellent borrower, sales, and operational user experience. For more information, visit www.mortgagecadence.com.
Founded in 1950 and headquartered in Dearborn, Michigan, DFCU Financial is one of the top-performing credit unions in the country, with approximately $6.7 billion in assets. DFCU is dedicated to its members and the communities it serves, operating 28 full-service branches across metro Detroit, Ann Arbor, Grand Rapids, and Lansing, MI, as well as five in the Tampa Bay area, one in Naples, FL, and one in Ft. Myers, FL. These branches are staffed by local financial specialists uniquely qualified to help members and businesses achieve important financial milestones.
Recognized by Forbes as one of the Best-in-State Credit Unions, by Newsweek Magazine as a Top Credit Union in the Nation, and by S&P Global Intelligence as one of the best-performing credit unions, DFCU is celebrated for its member Cash Back program. Over 19 consecutive years, this program has paid out an aggregate total of more than $492 million.
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Alison Flaig
Head of Marketing
Mortgage Cadence
alison.flaig@mortgagecadence.com