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"Mortgage Cadence's Borrower Center to enhance customer engagement and upgrade the borrower experience from application to close."
Bank will use platform for both mortgage and home equity lending
DENVER; July 30, 2019 – Mortgage Cadence, an Accenture (ACN) company announced that Bank of the West will use the Mortgage Cadence Platform to enhance its loan origination business and consolidate all borrower, imaging, pricing, services and document features into a single system of record for both purchase and home equity lending.
Bank of the West will also use Mortgage Cadence’s Borrower Center to enhance customer engagement and upgrade the borrower experience from application to close while simultaneously improving the loan officer experience through seamless administration. With Mortgage Cadence’s on-time and on-budget implementation, the bank was live on the Mortgage Cadence Borrower Center and experiencing efficiency gains in under 65 days.
“Working closely with Bank of the West on the rapid implementation of the Mortgage Cadence Borrower Center puts an exclamation point on their mortgage technology transformation,” said Bryan Ireton, managing director of Mortgage Cadence, Accenture. “We’re pleased to provide a solution that supports Bank of the West’s commitment to the customer experience and operational efficiencies.”
About Mortgage Cadence
Since 1999, Mortgage Cadence, champions of the lending process, have been providing the best people, process and technology for enterprise and mid-market lenders who desire to deliver an exceptional borrower experience. From point-of-sale through post-closing Mortgage Cadence offers reliable software and dedicated people, supporting lenders every step of the way. Visit www.mortgagecadence.com for more information.