The way mortgage industry professionals work together is no longer acceptable. Email and portals require employees to work from an inbox and browser instead of their production system. This wastes time, causes delay, and exposes both consumers and businesses to cybercrime.
It is time for us all to make a change.
For many years, our teams have worked as partners to close loans. Email and other tools we have all used are cumbersome and out of date. It’s time to modernize the way we work together. We’re changing three functional areas: the way we deliver orders to you, the way our people communicate with you, and the way we exchange documents.
All three of these functions will now be done through a shared industry platform called Collaboration Center by Mortgage Cadence. Moving these critical business functions from email and portals to a shared platform is more efficient, secure, and will help both your people and our people to be more productive. We get to continue as partners and help one another use more efficient tools. A win-win for everyone.
Your first step? Register in Collaboration Center. Don’t yet have an invitation code? Reach out to your lender contact.
Your company can only access the Collaboration Center platform if you are invited by another company that is on the platform. When your company is invited, you will be provided with an invitation code via email. After you have received your invitation code, it is a simple three step process:
Complete your company registration
You will be asked some questions to verify the business identity and you will need the Business Tax-ID. Need help joining or setting up an account? Please reference the links to our support documents below.
Sign in and manage users
Need help adding, editing, or deactivating a user? Check out the link below to reference a step-by-step support document.
After you’re logged into Collaboration Center, check out the Resource Center where there are videos, articles, and other support and training materials.
Need additional help?