Archive: Industry

Congratulations to our very own Cate Dalton, EVP of Customer Advocacy, for being named HousingWire's Women of Influence for 2020!

Mortgage Cadence selected as a HousingWire Tech100 2020 Winner!

In this session, you’ll learn how to create a borrower-centric organization that builds loyalty and develops lifelong customers.

With over 100 Plannie Award submissions, Mortgage Cadence was selected as a finalist in The Marketing Mastermind category for their multi-channel event marketing of their annual user conference, Ascent.

By: HousingWire Sarah Volling began her career at Mortgage Cadence in 2007 as a marketing specialist, generating three times the amount of leads as any other specialist during a tumultuous time for the mortgage industry. Over the next four and a half years, Volling consistently demonstrated commitment to the company’s success by developing original marketing […]

By: Jim Rosen, "What's a Digital Mortgage, Really?," for Tomorrow's Mortgage Executive Every mortgage publication these days either has an article about, a quote mentioning, or an advertisement declaiming the virtues of digital mortgage lending. For the moment, abandon all logic and surrender to the hype. This might have you believe offering digital mortgages will […]

By: Jake Petersen, "Industrialization of growing organizations," for CUInsight Growth within any organization can be a benefit and a curse. As a company grows, it faces the challenge of on-boarding new employees while rising to the increased demands of a growing customer base. In any complex company, it is difficult to replicate the knowledge of […]

By: Dan Green for CUInsight My wife and I recently closed on our eighth (and hopefully last) home purchase. This purchase, combined with the places we’ve rented, brings our total address count to about fourteen in just thirty years. That’s more than enough for a lifetime! While this may be our last home, it is […]

By: Dan Green for CBInsight There was good news a few weeks ago for mortgage lenders. In late August 2015, the Mortgage Bankers Association reported that the all-in cost-to-close for mortgage loans decreased from $7,195 to $6,984, a total savings of $211. Two hundred bucks might not seem like a big deal, but it is, […]

By: Jake Petersen for Today's Lending Insights Every organization strives to serve its customers at a world-class level; however, taking customer service past the concept of a “help desk” is often an afterthought. Most companies view support as something similar to the 1990s Maytag commercials, where the lonely repairman is waiting for someone to call […]

The institution must undertake its own initiatives in the face of a constantly evolving set of external conditions.

While there is no perfect formula for nurturing real estate agents, our survey does provide a glimpse into what makes them tick.

By: Dan Green for CBInsight Community bank mortgage lending takes on many shapes. Every community bank has a unique set of processes, products and supporting technology, so what are the unifying factors that all mortgage lenders should watch to determine their performance? Last month we talked about mortgage customer share and mortgage employees per 1,000 […]

PERSON OF THE WEEK: Trevor Gauthier is managing director of Accenture Mortgage Cadence, a provider of loan origination software. MortgageOrb recently interviewed Gauthier to learn more about how the company has been dealing with the implementation of the Consumer Financial Protection Bureau's new TILA-RESPA Integrated Disclosure rules (TRID) and how technology will continue to reshape […]

By: Dan Green for Today's Lending Insights A lender and I were talking the other day about fully paperless, completely electronic mortgage lending — what we now refer to as the digital mortgage. Digital mortgages live 100% in the virtual world. This is a big departure for our industry and from tradition: A mortgage is, […]