A lender's guide to the technology investment dilemma. Read our newest White Paper today!

Request a demo
Request a demo
Borrower Center

The leading fully integrated point-of-sale experience

The Mortgage Cadence Platform streamlines both the borrower and loan officer experiences with a fully integrated, easy-to-use, intuitive POS system.

Tailored to your brand for a seamless experience, our Borrower Center enables borrowers and loan officers to harness the power of MCP anytime, anywhere, on any device.

Request a demo

Streamlined origination, one system

TAILORED TO YOUR BRAND

Your logo, your look, and your business are exactly what the borrower sees when they open your POS. You can configure the screen and application, and add unlimited sites, to build your ideal experience and channel strategy.

Mortgage Cadence server icon
SINGLE SYSTEM OF RECORD

Why manage multiple systems through releases and updates using a third-party POS system? Streamline origination with one complete system, and deliver all data and documents straight from application to processing, right in MCP.

Mortgage Cadence automation icon
Advanced Automation

Enhance efficiency with automations that trigger and initiate dual AUS, pre-approval, lock confirmation and appraisal delivery. Automate the ordering of services and fee payment collection for a smoother mortgage loan experience.

Superior borrower self-service

Enable borrowers to shop, compare, and apply all in one place. With our leading self-service capabilities and loan dashboard, borrowers can track status, view conditions, upload and attach documents.

Impress your borrowers and empower your loan officers

BORROWERS
Shop, compare, and apply for a loan all in one place
Embedded credit, asset, and employment verification makes applying fast and easy
Track your loan status, view conditions, upload and attach documents in the loan dashboard
Execute documents through our full eDelivery, eSign, and eClose capabilities
LOAN OFFICERS
Deliver the experiences borrowers demand with robust pipeline management
Engage the product and pricing wizard
Distribute initial disclosures, loan estimates, and other key documents all from one place
Provide detailed loan status
Receive auto-notifications for key milestones

Frequently Asked Questions

What is the difference between an LOS and a POS?

An LOS (Loan Origination System) is used by lenders to process, underwrite, and close loans, while a POS (Point of Sale) is borrower-facing and used to apply for a mortgage, upload documents, and communicate with the lender. The POS streamlines the front-end experience for borrowers, and the LOS manages the full loan lifecycle on the back end.

Is the MCP Borrower Center mobile-friendly?

Yes, the MCP Borrower Center is mobile-friendly and responsive, designed to work seamlessly across a wide range of devices—including smartphones, tablets, laptops, and desktop computers. It also supports accessibility features, ensuring users of all abilities can easily navigate and use the portal.

Can borrowers upload documents securely through the MCP Borrower Center? What types of files are supported?

Yes, borrowers can securely upload documents through the MCP Borrower Center using our secure portal. Whether uploading from a laptop or taking a photo from a mobile phone, the system supports various file types, including PDFs, image files like JPEGs, and Excel spreadsheets.

Can borrowers communicate with their loan officer through the MCP Borrower Center?

Yes, the MCP Borrower Center includes a secure messaging system that allows borrowers to communicate directly with their loan officers. Loan officers can send messages and request documents or information, and borrowers are notified instantly, making it easy to stay updated and respond quickly.

Does the MCP Borrower Center support multiple users, such as co‑borrowers or real estate agents?

Yes, the MCP Borrower Center supports multiple users on a single loan application. Two borrowers can fully complete an application, and up to six additional users—such as co-borrowers or others providing supporting documentation—can also contribute. The application process is flexible: one person can complete the form for all users, or multiple accounts can be set up for each participant to enter their own information from different locations.