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November 26, 2024

The Rise of Testing as a Service

Discover how Testing as a Service (TaaS) helps mortgage lenders ensure reliable, high-quality performance for customized software solutions.

The increased acceptance of cloud computing has been both a driver and a beneficiary of “as a Service” offerings. What started as Software as a Service (SaaS) quickly evolved into Platform as a Service (PaaS), Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), and more. Recently, we’ve seen an increase in companies requesting Testing as a Service (TaaS).

This makes sense for a number of reasons.

First, modern software applications, like the Mortgage Cadence Platform (MCP), offer tools that make it easy for any lender to customize workflows and control automation with their own business rules. While these capabilities give lenders the power they’ve long desired for, no lender would put an altered system into production without extensive testing.

Unfortunately, nearly 3 full years into the current real estate downturn, many lenders have trimmed their staff to the point that they no longer have the human resources to complete a thorough testing regimen.

Their options are to remain with the base implementation of their software and hope they are not outpaced by lenders using systems better aligned with their strategies or outsource some, or all, of their testing to a third party.

For those lenders unwilling to operate with software that doesn’t meet all of their needs, TaaS is an option worth considering.

Growing Demand for a Customization Safety Net

The industry’s top technology developers must retain experienced IT teams with extensive testing experience. Mortgage Cadence has such a team, which has contributed to an increase in demand for TaaS amongst Mortgage Cadence customers.

The company is currently engaged in providing testing, not only for changes the lender wants to make to its own software but also for a wide array of third-party tools integrated with their Mortgage Cadence Platform Experience (MCPE).

This request underscores the trust that clients place in Mortgage Cadence's testing capabilities and highlights the growing need for specialized testing services in the mortgage industry.

A Comprehensive Approach to Software Testing

Mortgage Cadence has developed a comprehensive, effective testing approach that goes far beyond traditional quality assurance methods, addressing the complex needs of modern mortgage software ecosystems.

What sets Mortgage Cadence's TaaS apart is its holistic approach to testing.

While many in the industry focus primarily on UI or front-end testing, Mortgage Cadence recognizes that comprehensive software quality assurance encompasses much more.

The service includes a wide range of testing types, each forming a critical pillar in the overall testing strategy:

  1. Front-end Testing: Ensuring the user interface is functional and user-friendly.
  2. Back-end Testing: Verifying the integrity and performance of server-side operations.
  3. API Testing: Checking the reliability and security of application programming interfaces.
  4. Load Testing: Assessing how the system performs under various levels of user traffic.
  5. Security Testing: Identifying vulnerabilities and ensuring data protection.
  6. Integration Testing: Confirming that different software components work together seamlessly.

Mortgage Cadence views these various testing types as interconnected pillars that collectively support a robust and reliable application. By addressing each of these areas, they provide a complete picture of an application's performance and reliability, ensuring that all pieces of the puzzle fit together perfectly before the software is deployed.

In addition to these traditional testing pillars, Mortgage Cadence is incorporating advanced analytics into their testing strategy. They are leveraging Heap analytics to gain insights into how clients use their applications.

A Complete Solutions Lenders Need Now

This innovative approach allows them to identify the most frequently visited pages and user patterns, enabling more targeted and effective testing strategies.

The implementation of TaaS at Mortgage Cadence is not just about identifying bugs or errors; it's about understanding the entire user journey and ensuring that every aspect of the software meets the highest standards of quality and performance.

Moreover, Mortgage Cadence's TaaS offering is highly adaptable. Whether a client needs testing for a single third-party tool or a complex suite of integrated applications, the service can be tailored to meet specific requirements. This flexibility is particularly valuable for smaller companies that may not have the resources to maintain an in-house testing team but still require high-quality assurance for their mortgage software. By combining comprehensive testing pillars with innovative analytics and a deep understanding of client needs, we are setting new standards in the industry. To find out more about how TaaS from Mortgage Cadence can make your team more effective with less risk, call us today.

By Monika Bhatla, Head of Quality at Mortgage Cadence 

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Media Contacts

Mortgage Cadence: 
Alison Flaig 
Head of Marketing 
(919) 906-9738