“You’ll only make the mortgage if you reach your member at the opportune time.”
TopLine has replaced all legacy systems with Mortgage Cadence’s suite, paving the way for increased lending profitability and a better borrower experience.
As an innate feature of Mortgage Cadence’s LOS, Borrower Center creates a fully integrated digital experience for borrowers.
After a quick 90-day implementation, Home Bank is now live on the platform and also using its integrated Borrower Center, an intuitive online origination portal.
By choosing Mortgage Candence, Tinker is able to provide its customers with an entirely paperless and seamless end-to-end mortgage process, from application to closing.
“The IT department can only go so far. Everyone says they follow procedures, but if you question them closely they will acknowledge making exceptions.”
In the study, participants cited a number of reasons for not yet reaching their digital mortgage goals, with about 44.1% blaming current internal technology limitations.
“In order to satisfy all segments of the market, the survey results suggest a reasonable balance between automation and human interaction needs to be established.”
There is ample opportunity to create a unique combination of internal resources, software vendor resources, and third-party partner resources to best fit priorities and budgets.