Monica Ottenbacher serves as the EVP of Client Delivery leading our Client Success Executives, Client Managers, Professional Services, and Training teams. She joined Mortgage Cadence in 2016 after 10 years at Accenture helping financial services companies streamline their business processes and deliver key transformational projects in the lending space across mortgage, retail, commercial, private wealth, and consumer lending. She has a passion for people and strives to continually build stronger partnerships with our clients as well as growth opportunities within her teams.
Monica supports our Global Inclusion and Diversity group as a national communications lead to help build opportunities for personal and professional development across individuals of all genders. She enjoys hobbies in science (continuing a passion for STEM after getting a master’s degree in Molecular Genetics from Duke University), baking (dulce de leche cookies winning local and family awards), and travelling (landing in Toronto, ON as her current location).